Isn’t technology just dandy? Now, you don’t have to put up with all the *h** that comes from commuting to and from work. Not to mention all the “dangers” that commuters expose themselves to just to get to the office.
Obviously, working from home will virtually eliminate transportation expenses. But more importantly, it will give you back a little more of something that you probably lost when you first joined the industry… more TIME for yourself.
On the average, the typical yuppie would spend 2 hours a day commuting to and from work… here’s
the math:
2hrs x 5 days x 4weeks x 12months = 480hours or 20 days in a year just commuting.
Try computing your expenses using the same formula… I came up with Php50,000.00 in a year! That’s just for gasoline and food. Use your imagination on how else this could benefit you. Slackers need not apply.
— CONTRIBUTED BY ALECTRO MAGNUS —
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7:50 AM
Telecommuting is increasingly possible for call center managers and performance support practitioners who have company-supplied laptops or at least remote web access to the company email exchange system.
I was thinking about how this could be made possible to the lower rungs of call center operations especially agents. When you start considering the ramifications of remote transaction monitoring to agents who are telecommuting, it is technologically a security risk and at the same time a productivity efficiency risk (esp in terms of managing breaks and other workforce management related factors.) However, my take on this is so long as the industry and our agents have a matured and progressive way of constantly hitting customer satisfaction goals regardless of a telecommuting environment, then we will not be having integrity issues with client-companies should this become mainstream.