Comments on: Why is Stress Synonymous to Call Centers?

By: Two Eight

Two Eight — Sat, 26 Mar 2011 16:51:31 +0000

I work for Bell, in a call center, it’s a horrible job. Can’t really quit and find a new one because I have people in my life that I have to, and want to, take care of. But here, the management is poorly educated/trained to say the least, they’re insensitive, over-demanding, emotionless, and arrogant. The company itself has almost NO human factor, we’re just “bodies” in seats. People are even fired because they don’t meet the sales quotas. In essence, the company doesn’t care how you treated your customer, as long as you made it quick and got a sale out of it. People here are angry, tired, emotional wrecks. But I doubt anything will change in the near future. It costs too much money to care apparently.

By: jobs in the philippines

jobs in the philippines — Fri, 03 Jul 2009 00:16:30 +0000

The irate clients add even more stress to the agents.

By: rhainey

rhainey — Mon, 25 May 2009 23:52:07 +0000

Working in a call center is not as easy as it seems for most people. It requires a large dose of patience and a tremendous amount of hard work.
http://www.hitratesolutions.com

By: Daniel

Daniel — Tue, 05 May 2009 18:28:12 +0000

Your entry is very informative! Good output. Know more about call centers in the Philippines. Please visit the following websites for more details:
http://www.callcenterphilippines.com.ph,
http://www.callcentersphilippines.com.ph,
http://www.philippinecallcenter.com.ph and
http://www.philippinecallcenter.ph

By: Yuki

Yuki — Tue, 28 Apr 2009 20:06:11 +0000

Nice Blog! Keep it up.
Feel free to visit this sites too.
http://www.callcenterphilippines.com.ph
http://www.callcenterphilippines.com.ph

By: mc

mc — Tue, 28 Apr 2009 03:33:14 +0000

Being Call Center agent is really a tough Job.. wanna try it.. learn more from us and in our company that we are in. Kindly visits this site for more info http://www.philippinecallcenter.ph

By: Robert the Contact Center Philippines

Robert the Contact Center Philippines — Mon, 27 Apr 2009 19:24:46 +0000

It is really obvious that stress can adopt by those people who are engage in customer service especially in the Call Center jobs. Above are the factors or the cause of the stress of Call Center agents. That’s why i really admire those people that are in this kind of job.

By: Karla the Register Call Center

Karla the Register Call Center — Tue, 14 Apr 2009 21:23:56 +0000

Being a Call center agent is a really though job. I personally admire those who can do night shifts because it really is hard working at night. But they still manage to work professionally. They are very dedicated call center agents.