Call Center Blurbs Carnival: 5th Edition
Welcome to the 5th edition of the carnival. I know this is really delayed but things have been really hectic lately. Not a good excuse but here it is. We only have two submissions and hoping that we can get more on the future editions.
Call Center Blurbs Carnival: 4th Edition
Happy holidays everyone! Welcome to the fourth edition of the Call Center Blurbs Carnival.
Call Center Culture Dictates Customer Service Standards
Hot Topic, a teen retail accessory store won the customer service video contest. Their organization’s culture dictates how they treat their own customers.
27 December 2005
Advice Column, Human Resources
Received this from an anonymous reader asking about resignations.
THE SITUATION: “Have you ever resigned from a call center and tried looking for another job BUT yet you find yourself looking for the same job but another call center?” (edited) - Anonymous
Tsk tsk tsk. The answer is yes. Mind you…we …
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Comments
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