Call Center Blurbs Carnival: 5th Edition
Welcome to the 5th edition of the carnival. I know this is really delayed but things have been really hectic lately. Not a good excuse but here it is. We only have two submissions and hoping that we can get more on the future editions.
Call Center Blurbs Carnival: 4th Edition
Happy holidays everyone! Welcome to the fourth edition of the Call Center Blurbs Carnival.
Call Center Culture Dictates Customer Service Standards
Hot Topic, a teen retail accessory store won the customer service video contest. Their organization’s culture dictates how they treat their own customers.
30 April 2006
Advice Column
QUESTION: “Hi! I’m a newbie to the call center industry. I’ve read an ad hiring for a home-based csr and it caught my interest because im a single parent with a 16 month old baby. I want to earn from home and at the same time take care of my baby. …
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Comments
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