4 July 2008
Blog & Personal Updates, Call Center Script Article
The executives at Call Center Script still wants me in the team. This is such great news! They were very understanding and was kind enough to give me an alternative option for me to be able to plan my posts. Hurray!
So, there were just a few posts this week and …
30 April 2006
Advice Column
QUESTION: “Hi! I’m a newbie to the call center industry. I’ve read an ad hiring for a home-based csr and it caught my interest because im a single parent with a 16 month old baby. I want to earn from home and at the same time take care of my baby. …
26 March 2006
Call Center Script Article
How do we manage home based call center agents? This has been a question in my mind and have noticed that there isn’t any support for these agents. This is something I write for call center managers out there who are entrepreneurs in getting small call centers up and running. …
11 February 2006
Call Center Script Article
Well, I’ve been busy writing and receiving emails from readers. If you have time to visit and read on, go to Call Center Script (www.callcenterscript.com). Articles that I’ve written are the following:
Scripts. Do they help the agent or the customer – This will come out in 3 parts. The first …
1 October 2005
Operations, Work Environment
Isn’t technology just dandy? Now, you don’t have to put up with all the *h** that comes from commuting to and from work. Not to mention all the “dangers” that commuters expose themselves to just to get to the office.
