Welcome to the 5th edition of the carnival. I know this is really delayed but things have been really hectic lately. Not a good excuse but here it is. We only have two submissions and hoping that we can get more on the future editions.

Happy holidays everyone! Welcome to the fourth edition of the Call Center Blurbs Carnival.
Hot Topic, a teen retail accessory store won the customer service video contest. Their organization’s culture dictates how they treat their own customers.
30 April 2006
Advice Column
QUESTION: “Hi! I’m a newbie to the call center industry. I’ve read an ad hiring for a home-based csr and it caught my interest because im a single parent with a 16 month old baby. I want to earn from home and at the same time take care of my baby. …
