26 March 2006  Call Center Script Article

How do we manage home based call center agents?  This has been a question in my mind and have noticed that there isn’t any support for these agents.  This is something I write for call center managers out there who are entrepreneurs in getting small call centers up and running.  …

18 March 2006  Call Center Script Article

I’ve managed to test run Blog Influence today and tried it on my blog and Call Center Script. Of course it is expected that the latter won by the thousands.
Statistics stated the following:
Blogs Linking: 59
Post Linking: 1,201
Yahoo Webs Linking: 2,570
Google Page Rank: 4
Below you will find the banner that states …

12 March 2006  Call Center Script Article

Wow!  A staggering 11,000 visitors for the month of February!  Call Center Script has had about 24,000 page views, thanks to the great marketing team of KnowMoreMedia and the audience who stops by to read an article or two.
The good news is that we are gaining ground on getting more …

6 March 2006  Call Center Script Article

Things have been moving forward in the call center script realm.  More readers have been dropping by to read articles and we are writing more content for those interested in knowing more.  Here is just a partial list of what has transpired.
Recruitment of Call Center Personnel
Changing the Face of Customer …

11 February 2006  Call Center Script Article

Well, I’ve been busy writing and receiving emails from readers.  If you have time to visit and read on, go to Call Center Script (www.callcenterscript.com).  Articles that I’ve written are the following:

Scripts.  Do they help the agent or the customer – This will come out in 3 parts.  The first …

5 February 2006  Call Center Script Article

An article has been posted in the Call Center Script website.  Read on and find out the news about having a small cottage call center industry in our country.  I read the article in our local paper and it definitely interested me.
You think it’s going to fly?  Here’s the link …

19 November 2005  Operations, Work Environment

Callcenterscript.com has launched their first contest and will run till December 15 this year! What’s in store for those who join? An iPod Shuffle! Cool eh?