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	<title>Call Center Blurbs &#187; Annual Call Center Exhibition</title>
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		<title>Call Center Culture Dictates Customer Service Standards</title>
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		<pubDate>Sat, 12 Dec 2009 20:58:19 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
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		<category><![CDATA[Operations]]></category>
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		<category><![CDATA[Annual Call Center Exhibition]]></category>
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		<description><![CDATA[Hot Topic, a teen retail accessory store won the customer service video contest.  Their organization's culture dictates how they treat their own customers.]]></description>
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