<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Call Center Blurbs &#187; Abusive Customers</title>
	<atom:link href="http://callcenterblurbs.com/tag/abusive-customers/feed/" rel="self" type="application/rss+xml" />
	<link>http://callcenterblurbs.com</link>
	<description>A hub where Call Center Professionals commune to learn about the industry.</description>
	<lastBuildDate>Wed, 25 May 2011 15:31:23 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>How to Handle Abusive Customers</title>
		<link>http://callcenterblurbs.com/how-to-handle-abusive-customers/</link>
		<comments>http://callcenterblurbs.com/how-to-handle-abusive-customers/#comments</comments>
		<pubDate>Fri, 25 Aug 2006 18:55:21 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Advice Column]]></category>
		<category><![CDATA[Call Center Script Article]]></category>
		<category><![CDATA[Abusive Customers]]></category>
		<category><![CDATA[Agents]]></category>
		<category><![CDATA[Call Center Script]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=21</guid>
		<description><![CDATA[Thanks Lee for submitting your question!  I&#8217;ve managed to post my advice in the Call Center Script blog.  Here is an excerpt for you to read.
&#8220;As agents, we interact with different personalities over the phone everyday.  Some are easy and uneventful, but there will always be that day when you just have ...]]></description>
		<wfw:commentRss>http://callcenterblurbs.com/how-to-handle-abusive-customers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

