Post Thumbnail of How to Handle Abusive Customers

Thanks Lee for submitting your question!  I’ve managed to post my advice in the Call Center Script blog.  Here is an excerpt for you to read.
“As agents, we interact with different personalities over the phone everyday.  Some are easy and uneventful, but there will always be that day when you just have …

Climex designed by PSD to xHTML.  In conjunction with Web Hosting   |   Free MMORPGs   |   UK Loan