The call center Battle of the Bands event has always been sought after by call center agents (even management) in the Philippines as a venue to showcase their musical talents. This year, the Contact Center Association of the Philippines will hold their Call Center Jammin 2009 event at the After Shift Party..
9 November 2009
People, The Funny Side
Only the call center industry will you find one of the funniest bloopers reported by the agents themselves. It’s interesting to note that the same people who stress over these mistakes can laugh at it during a smoke break. Here are some bloopers that have been posted in cyberspace.
3 November 2009
Blog & Personal Updates, Call Center Carnival
With so much content out there being written by other call center bloggers, I decided to create a blog carnival to present their thoughts on the industry. Introducing the Call Center Blurbs Carnival!
31 October 2009
Featured, Industry News
November 2009 is the month when Adaptive Technology for the Rehabilitation, Integration and Empowerment of the Visually Impaired Inc.’s (ATRIEV) call center is fully operational supported by visually impaired call center agents. A first in the Philippines, the site has special call center software to translate displayed text into speech, …
25 October 2009
Blog & Personal Updates, Featured
Nope. You didn’t make a mistake visiting the site. You’ve probably clicked on an external blogroll link who linked back to this site, expecting a blog full of posts about the Call Center industry. I have good and bad news.
24 October 2009
Blog & Personal Updates
I’ve been traveling on a rough road for the past few months and writing has been hampered with other responsibilities. The posts, as you’ve all noticed, have been erratic. anaged to plan my posts and have scheduled it accordingly which will start in the next few weeks. So, I thought it would be great to have a new look and home for the new and improved Call Center Blurbs blog.
25 September 2009
Advice Column, Blog & Personal Updates, Publications
My writing world is expanding and I am going to enter the world of print. I’ve been fortunate enough to be given the chance to write for Pilipinas Bulletin, a newspaper that launched a few months ago. Branded as the “Country’s National Transrail Newspaper”, they distribute around 20,000 copies to MRT stations in the afternoon. I was told that they will expand to the LRT stations as well.
28 August 2009
Employment
Here is an update on Praebeo today. They’ve opened up their BPO Executive Search division.
Okay, so it’s another head hunter amongst the dozen (even more) of recruitment firms in the Philippines, so what’s new?
The managing partners of the company has been in the industry since it penetrated the market years …
15 April 2009
Employment, Job Posting
A human resources company, Praebeo Resources is one of the newest recruitment firms that focuses on BPO companies here in the Philippines.
It is the first of its kind in the country that offers online call center training within a virtual classroom environment. No it’s not run on a WBT or …
4 December 2008
Publications
One lazy day, I was surfing the channels trying to look for something interesting to watch. Alas! One show caught my attention. Mumbai Calling.
HBO Signature (Asia) just premiered a comedy TV series that focuses on the call center industry within India. It tells a story of a UK born Indian who was …
