More Articles in Call Center Script

Filed in Call Center Script Article 0 comments

Well, I’ve been busy writing and receiving emails from readers.  If you have time to visit and read on, go to Call Center Script (www.callcenterscript.com).  Articles that I’ve written are the following:

  1. Scripts.  Do they help the agent or the customer - This will come out in 3 parts.  The first one has been published.      Permalink for this article

  2. The Right Fit for Work at Home Agents - Factors to consider before entering into the home based call center business.  A simple list is available for reading.
    Permalink for this article
  3. Call Center People in Print - a group here in Manila has published a FREE call center magazine and I will be contributing some articles in the near future.  It’s pretty cool since it features the people in the industry.
    Permalink for this article

Do share the articles to your colleagues and keep on sending your questions for the Call Center Advice Column.

Posted by Jam Mayer-Flores   @   11 February 2006 0 comments
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