Things have been moving forward in the call center script realm.  More readers have been dropping by to read articles and we are writing more content for those interested in knowing more.  Here is just a partial list of what has transpired.

Recruitment of Call Center Personnel

Changing the Face of Customer Service

Complaints: Is it Really the Accent?

An Agent’s Companion: The Company’s Intranet

Posts have been written for Call Center Script, a blog within the Know More Media blogging network.