The executives at Call Center Script still wants me in the team.  This is such great news!  They were very understanding and was kind enough to give me an alternative option for me to be able to plan my posts.  Hurray!

So, there were just a few posts this week and I’ve also found an additional resource to continue my research.  Enjoy reading these posts and make sure to comment on them!  Love to hear from you all.

Top 5 Contact Center Technology Developments

Software to Train English Proficiency for Call Center Agents

Sitel Launching Home Based Program

I’m also making some changes in the categories in Call Center Script.   Let’s just say I’m organizing my life now and focusing on what matters most to me these days.

Other than trying to start a family, I’ve decided to leave my current employer and focus on my research projects.  Yup, 4 years of mentoring, learning new things and gaining new experiences, I know I have to rest.

But mind you this doesn’t mean I’m going to cut off my strings in the industry.  It gives me a chance to meet new people and learn more of their experiences and find their own perspective – to share with all of you.  This is my way of helping others out there in their own adventure.

Posts have been written for Call Center Script, a blog within the Know More Media blogging network.