2 April 2010
Communication Skills, Featured, Operations, Quality Assurance, Webinars
Here are some upcoming call center webinars this month and the next. Happy learning! How to Handle Non-English Calls and Increasing Efficiency, Social Media – How your Contact Center will be Affected, The Interaction is the Experience and more!
It’s time for you to check out this week’s list of Call Center Webinars. All of them are on-demand webinars archived by ON24. Google and Contact Centers: Instant ROI. First Contact Resolution (FCR): Top Myths, Methods and Tips to Measure it and Improve it. How Contact Center Customer Satisfaction Impacts the Bottom Line.
Being a business owner and manages a company that offers virtual events, I’ve managed to conduct a couple of webinars (online seminars) locally. Being an advocate of education and technology, it would be great to post upcoming and on-demand (archived) webinars every Friday. I’ll mostly search for free sessions but …
