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		<title>AHEADPro: Helping Professionals Achieve their Career Goals</title>
		<link>http://callcenterblurbs.com/aheadpro-helping-professionals-achieve-their-career-goals/</link>
		<comments>http://callcenterblurbs.com/aheadpro-helping-professionals-achieve-their-career-goals/#comments</comments>
		<pubDate>Wed, 25 May 2011 15:27:53 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=666</guid>
		<description><![CDATA[It&#8217;s been close to 3 years since I last stepped into a call center as an employee, but I still hear the same stories from past colleagues. Recruitment personnel are pressured to get quality staff while trainers are usually pushed to their limits to make sure newly recruits are ready ...]]></description>
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		<title>TELETALK: Learn English Online</title>
		<link>http://callcenterblurbs.com/teletalk-learn-english-online/</link>
		<comments>http://callcenterblurbs.com/teletalk-learn-english-online/#comments</comments>
		<pubDate>Sun, 18 Apr 2010 09:35:06 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[BPO]]></category>
		<category><![CDATA[Bridgecomm]]></category>
		<category><![CDATA[Call Center English]]></category>
		<category><![CDATA[Learn English]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Teletalk]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=649</guid>
		<description><![CDATA[With the BPO industry still thriving within the Philippines, one challenge still exists - teaching and learning the English language. Recruitment sift through thousands of applications daily yet only a few get accepted. Introducing teleTALK, the country's foremost Computer Based English Training Program.
]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Call Center Blurbs Carnival: 2nd Edition</title>
		<link>http://callcenterblurbs.com/call-center-blurbs-carnival-second-edition/</link>
		<comments>http://callcenterblurbs.com/call-center-blurbs-carnival-second-edition/#comments</comments>
		<pubDate>Mon, 30 Nov 2009 08:02:03 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Call Center Carnival]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Industry News]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Blog Carnival]]></category>
		<category><![CDATA[BPAP]]></category>
		<category><![CDATA[Call Center Philippines]]></category>
		<category><![CDATA[Gavin Ingham]]></category>
		<category><![CDATA[Job Interview]]></category>
		<category><![CDATA[Jobs]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Technical Support]]></category>
		<category><![CDATA[The Viewspaper]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=269</guid>
		<description><![CDATA[Welcome to the second edition of the Call Center Blurbs Carnival! Not all of the submissions have been included in this edition since they are not related to the main content of the blog.  If a post has been submitted that can be useful to the readers such as training sessions that can be taken, then this will be included.  I've added some of my own discoveries to this carnival to spruce up this issue.]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Learn More By Attending Call Center Webinars</title>
		<link>http://callcenterblurbs.com/learn-more-call-center-webinars/</link>
		<comments>http://callcenterblurbs.com/learn-more-call-center-webinars/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 08:21:32 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Webinars]]></category>
		<category><![CDATA[Agent Scorecard]]></category>
		<category><![CDATA[Call Center Webinars]]></category>
		<category><![CDATA[First Call Resolution]]></category>
		<category><![CDATA[On Demand Webinars]]></category>
		<category><![CDATA[Philippine Webinars]]></category>
		<category><![CDATA[Virtual Events]]></category>
		<category><![CDATA[Webcast]]></category>
		<category><![CDATA[Work at Home]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=280</guid>
		<description><![CDATA[Being a business owner and manages a company that offers virtual events, I&#8217;ve managed to conduct a couple of webinars (online seminars) locally.  Being an advocate of education and technology, it would be great to post upcoming and on-demand (archived) webinars every Friday.  I&#8217;ll mostly search for free sessions but ...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Call Center Blurbs Carnival: The First Edition</title>
		<link>http://callcenterblurbs.com/call-center-blurbs-carnival-first-edition/</link>
		<comments>http://callcenterblurbs.com/call-center-blurbs-carnival-first-edition/#comments</comments>
		<pubDate>Sun, 15 Nov 2009 16:25:18 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Call Center Carnival]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Blog Carnival]]></category>
		<category><![CDATA[Employment]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[Job Interview]]></category>
		<category><![CDATA[Jobs]]></category>
		<category><![CDATA[Recruitment]]></category>
		<category><![CDATA[Sales Coach]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=102</guid>
		<description><![CDATA[Welcome to the first edition of the Call Center Blurbs Carnival!  This edition is a good mix from our contributors focused on job interviews and a view on the industry from India.  Thank you to those who contributed.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Call Center Recruitment Webinar Schedule</title>
		<link>http://callcenterblurbs.com/call-center-recruitment-webinar-schedule/</link>
		<comments>http://callcenterblurbs.com/call-center-recruitment-webinar-schedule/#comments</comments>
		<pubDate>Fri, 28 Nov 2008 10:50:04 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Training]]></category>
		<category><![CDATA[Call Center Webinar]]></category>
		<category><![CDATA[Online Seminars]]></category>
		<category><![CDATA[Philippine Webinars]]></category>
		<category><![CDATA[Webcasts]]></category>

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		<description><![CDATA[Okay, we now have the next schedules for my webinar.  Entitled &#8220;Maximize your Success in Getting a Job in the Call Center Industry&#8221;, I will be discussing the recruitment process of most centers in the country plus give tips on some interview questions.
This is still at no cost to you.  ...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>A Repeat Performance of a Call Center Webinar</title>
		<link>http://callcenterblurbs.com/a-repeat-performance-of-a-call-center-webinar/</link>
		<comments>http://callcenterblurbs.com/a-repeat-performance-of-a-call-center-webinar/#comments</comments>
		<pubDate>Sun, 09 Nov 2008 11:50:53 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Employment]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Call Center Webinar]]></category>
		<category><![CDATA[Online Seminar]]></category>
		<category><![CDATA[Philippine Webinars]]></category>
		<category><![CDATA[Webcast]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/a-repeat-performance-of-a-call-center-webinar/</guid>
		<description><![CDATA[Thank you to everyone who participated in my webinar, Maximize Your Success: Getting a Job in the Call Center Industry.  It was a blast!  I read the survey results and it was all positive.  They found it very helpful and the tips and advice were going to be shared to ...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Teledevelopment Partnership: Is it a Training-in-a-Box Model?</title>
		<link>http://callcenterblurbs.com/teledevelopment-partnership-is-it-a-training-in-a-box-model/</link>
		<comments>http://callcenterblurbs.com/teledevelopment-partnership-is-it-a-training-in-a-box-model/#comments</comments>
		<pubDate>Sat, 18 Oct 2008 18:57:46 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Industry News]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[BPO Training]]></category>
		<category><![CDATA[Call Center School]]></category>
		<category><![CDATA[E-Learning]]></category>
		<category><![CDATA[Teledevelopment]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=73</guid>
		<description><![CDATA[&#8220;TeleDevelopment Services, Inc announces its partnership with The Call Center School to provide comprehensive training and certification programs for all levels of call center professionals.&#8221; -Official Press Release
I&#8217;ve personally worked closely with TDS for a couple of years and the relationship was very good.  Going through several training organizations, they&#8217;ve always ...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Keeping Agents with a Training Bond</title>
		<link>http://callcenterblurbs.com/keeping-agents-with-a-training-bond/</link>
		<comments>http://callcenterblurbs.com/keeping-agents-with-a-training-bond/#comments</comments>
		<pubDate>Wed, 16 Jul 2008 22:24:00 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Call Center Script Article]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Call Center Agent]]></category>
		<category><![CDATA[Call Center Script]]></category>
		<category><![CDATA[Call Center Training]]></category>
		<category><![CDATA[Foundation Skills Training]]></category>
		<category><![CDATA[Training Bond]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/keeping-agents-with-a-training-bond/</guid>
		<description><![CDATA[It is a strategy that most companies adopt to keep people in the company for at least 3 to 6 months.  This assures that training hours weren’t wasted and is a way to cut down “No Call No Shows” during this stage.   It is sometimes referred as a retention tool.  In ...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Lower Anxiety during Mock Simulations</title>
		<link>http://callcenterblurbs.com/lower-anxiety-during-mock-simulations/</link>
		<comments>http://callcenterblurbs.com/lower-anxiety-during-mock-simulations/#comments</comments>
		<pubDate>Sun, 30 Mar 2008 22:45:00 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Call Center Script Article]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Work Environment]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/lower-anxiety-during-mock-simulations/</guid>
		<description><![CDATA[Call simulations or doing mock calls are often done during recruitment and training. It is an effective way of helping agents get more comfortable and ready for a live call. This is why the environment for them to do the simulation is important. You would all agree that this is ...]]></description>
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		<slash:comments>0</slash:comments>
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