The call center Battle of the Bands event has always been sought after by call center agents (even management) in the Philippines as a venue to showcase their musical talents. This year, the Contact Center Association of the Philippines will hold their Call Center Jammin 2009 event at the After Shift Party..
24 May 2006
Lifestyle
A lot of us who are in the Asia Pacific region handling American accounts usually work at night. This has been the case for years and it is good news to all nocturnals such as myself. This is why I joined the industry.
But, just recently there are countries that are …
30 July 2005
Lifestyle
Coffee – sales have sky rocketed and one of the major markets of Starbucks, Seattle’s Best Coffee or Gloria Jean’s have been call center employees. What’s disappointing though is that they close early (for us night crawlers). They are not 24 hours…YET.
17 July 2005
Lifestyle
It’s your day off and it happens to be a Sunday. You work at night (if you outsource to the Asia Pacific) so you’re wide awake. Unfortunately, you have nowhere to go…almost.
15 July 2005
Lifestyle
It is each employee’s dream to be flown to another country, state or any city other than the place they currently live in, all expenses paid. This industry definitely offers it. If you gain upper management’s trust and the client pays for the trip, then off you go. Benefits, benefits! Oh yes, it is wonderful to be picked.
6 March 2005
Lifestyle, Training, Work Environment
Day 1 in the call center industry started about 4 years ago for me. The industry was starting to boom and companies in the U.S. were starting to see the potential of the Philippines to outsource their day to day operations.
