28 August 2009
Employment
Here is an update on Praebeo today. They’ve opened up their BPO Executive Search division.
Okay, so it’s another head hunter amongst the dozen (even more) of recruitment firms in the Philippines, so what’s new?
The managing partners of the company has been in the industry since it penetrated the market years …
15 April 2009
Employment, Job Posting
A human resources company, Praebeo Resources is one of the newest recruitment firms that focuses on BPO companies here in the Philippines.
It is the first of its kind in the country that offers online call center training within a virtual classroom environment. No it’s not run on a WBT …
9 November 2008
Employment, Training
Thank you to everyone who participated in my webinar, Maximize Your Success: Getting a Job in the Call Center Industry. It was a blast! I read the survey results and it was all positive. They found it very helpful and the tips and advice were going to be shared to …
3 November 2008
Employment
To respond to the overwhelming emails asking about the Call Center recruitment process, I will be conducting a FREE webinar called “Maximize Your Success in Getting a Job in the Call Center Industry” this coming Saturday, November 8 at 4PM Manila time.
This webinar aims to:
Orient participants on the standard call …
19 October 2008
Employment
My original article, Call Center Agent: Interview Questions have been the most popular amongst my readers. Even after a year, the emails are still coming in from all parts of the world. The questions are the same. ”Can you help me pass an interview? I really want to become a call …
17 October 2008
Employment, Job Posting
About 60% of my readers in Call Center Script contact me for job openings and different tips on how to pass exams and training to make sure they get the job. Out of the 60%, about 40% ask about home based jobs within the industry.
I’d like to help them get …
17 October 2008
Employment, Job Posting
Ingenium Executive Search is in need of Customer Service Reps for a UK multinational company. The firm in need of the position is located in Tektite, Ortigas Center, Pasig City. Qualifications include:
6 months call center experience
college graduate
very good English communication skills
As this is an urgent post, you can get in …
13 October 2008
Call Center Script Article, Employment
“I was watching the daily news and heard that the government should prepare for possible US companies to pull out their investments in the outsourcing industry within the Philippines due to the current US financial crisis.”
Read More
Post has been written for Call Center Script, a blog within the Know …
9 March 2008
Call Center Script Article, Employment, Operations
Business Continuity Planning (BCP) is critical to any call center business. Knowing where to route your calls in case your systems go down or an event has transpired which led to an increase in absenteeism in your workforce is one plan.
Read my full article
Post has been written for Call Center …
18 February 2008
Call Center Script Article, Employment, Work Environment
Well, I’ve managed to fix my schedule to make sure I keep on writing regularly in Call Center Script plus keep my day job (without losing focus). Weekends have now been focused on writing articles for the network. Oh, don’t worry I still have pretty much a personal life, with …
10 February 2008
Call Center Script Article, Employment
It has been a very eventful week at work. Too much I would say and the stress is seriously getting into my nerves. As I lead my double life (executive at night and writer at night — or should it the other way around considering I work at night), I …
11 September 2007
Call Center Script Article, Employment
Part of the recruitment process, usually the initial interview is the most critical. Most centers would have a structured template. I’ve listed some common interview questions to help you prepare when you apply in a call center. If you have anything more, please send it over so we can list as many as possible.
Get …
