3 November 2009  Blog & Personal Updates, Call Center Carnival

With so much content out there being written by other call center bloggers, I decided to create a blog carnival to present their thoughts on the industry. Introducing the Call Center Blurbs Carnival!

25 October 2009  Blog & Personal Updates, Featured

Nope. You didn’t make a mistake visiting the site. You’ve probably clicked on an external blogroll link who linked back to this site, expecting a blog full of posts about the Call Center industry. I have good and bad news.

24 October 2009  Blog & Personal Updates

I’ve been traveling on a rough road for the past few months and writing has been hampered with other responsibilities. The posts, as you’ve all noticed, have been erratic. anaged to plan my posts and have scheduled it accordingly which will start in the next few weeks. So, I thought it would be great to have a new look and home for the new and improved Call Center Blurbs blog.

25 September 2009  Advice Column, Blog & Personal Updates, Publications

My writing world is expanding and I am going to enter the world of print. I’ve been fortunate enough to be given the chance to write for Pilipinas Bulletin, a newspaper that launched a few months ago. Branded as the “Country’s National Transrail Newspaper”, they distribute around 20,000 copies to MRT stations in the afternoon. I was told that they will expand to the LRT stations as well.

19 October 2008  Blog & Personal Updates

To my valuable readers,
The discussion forum is now active for you to start posting.  I’ll regularly check the forum and will give my two cents on some topics (plus remove spam).  If it’s valuable to the rest of the readers, then I will summarize and post an article about the …

15 October 2008  Blog & Personal Updates

I’ve been doing some cleaning in the blog to prepare for more content.  If you were here in the past, you would have noticed it is cleaner and brighter.  The previous blog’s theme used to have dark colors and it didn’t feel inviting to readers.  It also looked very amateurish.
So …

9 October 2008  Blog & Personal Updates

A recent conversation with a friend led me to create a new blog that will be synonymous to my identity.  I figured it would be easier to maintain just one blog to discuss my perspective on different topics that mean to me (and hope you are interested in).
This will include …

4 July 2008  Blog & Personal Updates, Call Center Script Article

The executives at Call Center Script still wants me in the team.  This is such great news!  They were very understanding and was kind enough to give me an alternative option for me to be able to plan my posts.  Hurray!
So, there were just a few posts this week and …

26 June 2008  Blog & Personal Updates

I gave my 45 days notice (yeah, that long) to my current employer last mid May.  I have about a week and 1/2 left to finish the items I need to transition.
Am I quitting the industry?  No I’m not.  My priorities have changed when I got married and had to …

22 June 2008  Blog & Personal Updates

I’ve managed to tap my creative side and did a little tweaking here and there.  It was tough and well…it isn’t much but I’m happy for now (until I get a professional to do the full look and feel).
I decided to change the layout and also the colors.  I think …

10 February 2008  Blog & Personal Updates

I’ve been tweaking the site and hope to link most, if not all of my articles here.  Since I write primarily in Call Center Script, I’ve decided to include a subscription link on site. 
It’s zero for now since it’s very new, but I’m hoping that I would be able to …

2 December 2007  Blog & Personal Updates, Call Center Script Article

Okay, let’s get to to work! First of all, I appreciate those who still drop by to read my past articles.  That being said, I am back to pursue my passion for sharing knowledge and ideas to those who would like to listen.
I’ve managed to start some more articles in …

2 December 2007  Blog & Personal Updates, Work Environment

It has been a long time since I posted here and I’ve always had an excuse.  Yes, I would call it an excuse because I could’ve used my time management skills and still had time to post at least 1 article per week.  But, that is the past.  I am …

20 August 2006  Blog & Personal Updates

SIGH!  It’s been a looooong time since I’ve posted here and I feel so guilty.  But, I have a valid excuse.  WORK!
Yeah yeah, I know.  It’s a poor excuse for some of you, but the transition phase was really harsh.  Right now, I can relax a little bit and have …

18 June 2006  Blog & Personal Updates

This will be a very simple post.  I need to let it out for now.
The reason I haven’t had the chance to write for the past few weeks is because of my new role.  I’ve been trying to transition everything to my new replacement and I’m heading on to new …